Support

Need help with Stamped? You're in the right place.

Common questions

Why didn't I get the stamp I claimed?

Stamps only count if you tap "Claim" during the 10-minute window after kick-off. If you tapped within the window and didn't receive the stamp, email us with your username and the match name and we'll investigate.

I claimed the Founding Badge but my passport is still locked

Try restarting the app, or logging out and back in. If your Founding Badge is still not showing active, email us with your username and we'll investigate and resolve it for you manually.

I want to delete my account

See stamped.gg/delete-account.

I want to export my data

In-app, go to Settings → Export My Data. We'll email you a download link within 24 hours.

Contact us

For anything else, email hello@listudios.org. We aim to reply within 2 working days.

For privacy and data requests specifically: hello@listudios.org.

EU Digital Services Act (DSA) & Trader Disclosure

In compliance with the EU Digital Services Act (DSA), the following trader information is provided for the Stamped mobile application:

Provider Name: Li Studios LTD
Registered Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Contact Email: hello@listudios.org
Contact Phone: +44 20 7946 0192
Commercial Registry: Registrar of Companies for England and Wales (Companies House)
Registration Number: 17221087
Trader Status: Stamped is operated as a trader under the DSA, distributing digital items and content.